IUM is the largest independently owned MGA in Southern Africa, underwritten by Guardrisk Insurance Company Ltd. Our innovative approach to risk and superior service offering, yields tangible benefits to clients, intermediaries, employees, and stakeholders, ensuring transparency in the application of IUM's corporate governance practices. Offering market-leading insurance solutions that provide cover for multinational corporations, local businesses, and individuals.
To Provide Protection And Reduce Risk
At IUM, our mission encapsulates our unwavering dedication to safeguarding our clients' interests through two primary commitments:
Providing Protection
This core principle of insurance ensures that, in the event of a claim, our clients are reinstated to their original position prior to the loss. This foundational aspect of our service guarantees that our clients can rely on us to restore their stability and security, reflecting the true essence of insurance.
Reducing Risk
This unique differentiator highlights IUM's proactive approach within the insurance industry. We assist our clients in mitigating potential risks through a range of complementary services. These services include professional property surveying, fire engineering, fire installation project management, and comprehensive Value at Risk calculations conducted by certified quantity surveyors. These initiatives ensure that our clients are not underinsured and are adequately protected against potential threats.
Our commitment to both protection and risk reduction underscores our holistic approach to insurance, providing our clients with unparalleled peace of mind and security.
To be South Africa’s leading insurance provider and trusted risk management partner, delivering exceptional value and peace of mind to our clients.
At IUM, our vision reflects our aspiration to set the standard in the insurance industry in South Africa. We aim to be recognized as the foremost provider of insurance solutions, distinguished by our commitment to excellence and innovation.
Leading Insurance Provider
This aspect of our vision emphasizes our goal to be at the forefront of the industry, offering top-tier insurance products and services that cater to the diverse needs of our clients. We strive to continually enhance our offerings, ensuring they are comprehensive, competitive, and aligned with the evolving market demands.
Trusted Risk Management Partner
Beyond traditional insurance services, we position ourselves as a reliable partner in risk management. Our clients can depend on us for expert guidance and support in mitigating risks. By doing so, we help our clients protect their assets and minimize potential losses.
Delivering Exceptional Value and Peace of Mind
Our commitment to delivering exceptional value is reflected in our personalized and proactive approach to client service. We aim to exceed expectations by providing tailored solutions that offer both financial security and reassurance. Our holistic approach ensures that clients feel confident and secure, knowing they are protected by a partner who genuinely cares about their well-being.
In essence, our vision is to be the insurance provider of choice in South Africa, known for our unwavering dedication to client satisfaction, risk mitigation, and the provision of superior insurance solutions.
IUM’s core values are more than just words – they are the principles and beliefs that define what our business is. These values provide a cohesive vision and ensure that we achieve the best possible outcomes for our clients, intermediaries, employees and stakeholders.
I3 - Inspire, Innovate, Improve
Inspire
Motivating and encouraging creativity and enthusiasm within the team and among customers. Creating an environment where ideas can flourish and individuals feel valued and empowered.
Innovate
Fostering a culture of innovation by constantly seeking new and better ways to solve problems, improve products, and enhance services. Encouraging experimentation and embracing change as a positive force.
Improve
Continuously striving for excellence by refining processes, enhancing skills, and learning from experiences. Committing to personal and professional growth and aiming to achieve higher standards in every aspect of work.