Fleet

IUM has specialized in motor fleet insurance for the past 18 years and has developed sound financial instruments to ensure clients optimize their insurance spend while drawing down on over 120 years of combined motor claims experience.

Deposit vs Aggregate
Technological Advancements
Live Logik
Deposit vs Aggregate Policy
Technological Advancements
Live Logik

BENEFITS OF IUM’S DEPOSIT PREMIUM OPTION VS A TRADITIONAL AGGREGATE POLICY

All costs of claim including assessors, investigators, accident scene reconstruction specialists, and all legal costs for third party recoveries and defense are included in the premium.

IUM handles all claims from ground up, ensuring the correct loss adjusters, investigators and accident scene reconstruction specialists are appointed immediately to ensure successful third-party recoveries or third-party claims defense.

IUM reduces the cost of claim using our highly skilled assessors and ensures the highest salvage offers are achieved on written off vehicles, due to our sound vendor relationships. Currently IUM achieves a salvage of a flat 37.5% of retail value on all private types and LDV’s vehicles, and 35% of retail value on HCV’s and Trailers, utilising our tender based structure.

The client retains maximum cash flow and has an opportunity to manage their insurance spend based on loss ratio and is incentivised to adopt management protocols that help reduce risk.

IUM has taken a deliberate decision to invest in technology to support its staff, business partners and clients. IUM is ahead of the curve when it comes to innovation and technology and has embarked on various initiatives to provide improved customer service.

All costs of claim including assessors, investigators, accident scene reconstruction specialists, and all legal costs for third party recoveries and defense are included in the premium.

To be transparent about claims turn-around times, IUM has developed and integrated a live real-time claims dashboard available directly on our website. The dashboard is segmented into motor damage, motor theft, non- motor, windscreen (authorised in under 35 minutes) and all risk fast-track claims.

IUM has partnered on an exclusive basis with LiveLogik – a digital video and real-time collaboration platform which allows IUM to assist clients to decrease the inconvenience of dealing with a motor claim, eliminating the need for clients to obtain damage quotations and the use of assessment centres.

The application allows IUM to connect with the client via their smartphone and digitally capture and assess the loss via a live video stream. This provides an improved claims experience for customers by taking control of claim cycle times, collecting all critical loss information at first customer contact, and eliminating unnecessary costs due to claim bottlenecks.